Profession
Customer Service Representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
Available countries
Open this profession with local salary data.
Wales
Salary data
Official salary rows can differ by local occupation, year and gender.
🇬🇧 United Kingdom2021
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median19,046 GBP
Average19,429 GBP
Middle 50%15,290 GBP - 23,109 GBP
Decile range10,372 GBP - N/A
Bottom decile10,372 GBP
🇬🇧 Wales2021
Call and contact centre occupationsSOC 2020 7211
GroupAll
MedianN/A
Average21,189 GBP
Middle 50%N/A
Sources
- ONS ASHE Tables 14/15 2021 revised2021 - SOC 2020
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🇬🇧 United KingdomCall and contact centre occupations