Profession
Customer Service Representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
Available countries
Open this profession with local salary data.
Wales
Salary data
Official salary rows can differ by local occupation, year and gender.
🇬🇧 United Kingdom2023
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median21,619 GBP
Average21,290 GBP
Middle 50%15,643 GBP - 25,546 GBP
Decile range11,061 GBP - N/A
Bottom decile11,061 GBP
🇬🇧 Wales2023
Call and contact centre occupationsSOC 2020 7211
GroupAll
MedianN/A
Average23,935 GBP
Middle 50%N/A
Sources
- ONS ASHE Tables 14/15 2023 revised2023 - SOC 2020
Current job openings
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🇬🇧 United KingdomCall and contact centre occupations