Profession
Customer Service Representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
Available countries
Open this profession with local salary data.
United Kingdom
Salary data
Official salary rows can differ by local occupation, year and gender.
🇬🇧 United Kingdom2024
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median23,482 GBP
Average22,699 GBP
Middle 50%16,799 GBP - 26,914 GBP
Decile range11,203 GBP - N/A
Bottom decile11,203 GBP
🇬🇧 East Midlands2024
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median23,999 GBP
Average22,308 GBP
Middle 50%N/A
🇬🇧 London2024
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median22,456 GBP
Average21,143 GBP
Middle 50%N/A
🇬🇧 North East2024
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median24,069 GBP
Average22,667 GBP
Middle 50%N/A
🇬🇧 North West2024
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median24,104 GBP
Average23,864 GBP
Middle 50%N/A
🇬🇧 Scotland2024
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median23,529 GBP
Average23,715 GBP
Middle 50%N/A
🇬🇧 South East2024
Call and contact centre occupationsSOC 2020 7211
GroupAll
MedianN/A
Average24,307 GBP
Middle 50%N/A
🇬🇧 South West2024
Call and contact centre occupationsSOC 2020 7211
GroupAll
MedianN/A
Average24,821 GBP
Middle 50%N/A
🇬🇧 Wales2024
Call and contact centre occupationsSOC 2020 7211
GroupAll
MedianN/A
Average25,451 GBP
Middle 50%N/A
1-8 of 10
Sources
- ONS ASHE Tables 14/15 2024 revised2024 - SOC 2020
Current job openings
Open a prefilled search on a local job board.
🇬🇧 United KingdomCall and contact centre occupations