Profession
Customer Service Representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
Available countries
Open this profession with local salary data.
United Kingdom
Salary data
Official salary rows can differ by local occupation, year and gender.
🇬🇧 United Kingdom2021
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median19,046 GBP
Average19,429 GBP
Middle 50%15,290 GBP - 23,109 GBP
Decile range10,372 GBP - N/A
Bottom decile10,372 GBP
🇬🇧 East2021
Call and contact centre occupationsSOC 2020 7211
GroupAll
MedianN/A
Average17,223 GBP
Middle 50%N/A
🇬🇧 East Midlands2021
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median18,949 GBP
Average17,599 GBP
Middle 50%N/A
🇬🇧 North East2021
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median19,497 GBP
Average20,960 GBP
Middle 50%N/A
🇬🇧 North West2021
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median18,978 GBP
Average17,998 GBP
Middle 50%N/A
🇬🇧 Scotland2021
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median18,513 GBP
Average17,794 GBP
Middle 50%N/A
🇬🇧 South East2021
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median18,959 GBP
Average19,344 GBP
Middle 50%N/A
🇬🇧 South West2021
Call and contact centre occupationsSOC 2020 7211
GroupAll
MedianN/A
Average19,292 GBP
Middle 50%N/A
🇬🇧 Wales2021
Call and contact centre occupationsSOC 2020 7211
GroupAll
MedianN/A
Average21,189 GBP
Middle 50%N/A
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Sources
- ONS ASHE Tables 14/15 2021 revised2021 - SOC 2020
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🇬🇧 United KingdomCall and contact centre occupations