Profession
Customer Service Representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
Available countries
Open this profession with local salary data.
United Kingdom
Salary data
Official salary rows can differ by local occupation, year and gender.
🇬🇧 United Kingdom2022
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median20,236 GBP
Average20,207 GBP
Middle 50%14,613 GBP - 24,198 GBP
Decile range9,669 GBP - N/A
Bottom decile9,669 GBP
🇬🇧 East2022
Call and contact centre occupationsSOC 2020 7211
GroupAll
MedianN/A
Average26,681 GBP
Middle 50%N/A
🇬🇧 East Midlands2022
Call and contact centre occupationsSOC 2020 7211
GroupAll
MedianN/A
Average18,537 GBP
Middle 50%N/A
🇬🇧 London2022
Call and contact centre occupationsSOC 2020 7211
GroupAll
MedianN/A
Average19,730 GBP
Middle 50%N/A
🇬🇧 North East2022
Call and contact centre occupationsSOC 2020 7211
GroupAll
MedianN/A
Average21,110 GBP
Middle 50%N/A
🇬🇧 North West2022
Call and contact centre occupationsSOC 2020 7211
GroupAll
MedianN/A
Average17,144 GBP
Middle 50%N/A
🇬🇧 Scotland2022
Call and contact centre occupationsSOC 2020 7211
GroupAll
MedianN/A
Average18,921 GBP
Middle 50%N/A
🇬🇧 South East2022
Call and contact centre occupationsSOC 2020 7211
GroupAll
MedianN/A
Average22,635 GBP
Middle 50%N/A
🇬🇧 South West2022
Call and contact centre occupationsSOC 2020 7211
GroupAll
MedianN/A
Average20,293 GBP
Middle 50%N/A
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Sources
- ONS ASHE Tables 14/15 2022 revised2022 - SOC 2020
Current job openings
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🇬🇧 United KingdomCall and contact centre occupations