Profession
Customer Service Representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
Available countries
Open this profession with local salary data.
United Kingdom
Salary data
Official salary rows can differ by local occupation, year and gender.
🇬🇧 United Kingdom2023
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median21,619 GBP
Average21,290 GBP
Middle 50%15,643 GBP - 25,546 GBP
Decile range11,061 GBP - N/A
Bottom decile11,061 GBP
🇬🇧 East2023
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median20,945 GBP
Average21,900 GBP
Middle 50%N/A
🇬🇧 East Midlands2023
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median20,478 GBP
Average20,134 GBP
Middle 50%N/A
🇬🇧 London2023
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median15,737 GBP
Average18,146 GBP
Middle 50%N/A
🇬🇧 North East2023
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median23,838 GBP
Average22,622 GBP
Middle 50%N/A
🇬🇧 North West2023
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median20,501 GBP
Average19,920 GBP
Middle 50%N/A
🇬🇧 Scotland2023
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median21,842 GBP
Average21,892 GBP
Middle 50%N/A
🇬🇧 South East2023
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median23,091 GBP
Average23,568 GBP
Middle 50%N/A
🇬🇧 South West2023
Call and contact centre occupationsSOC 2020 7211
GroupAll
Median25,172 GBP
Average26,313 GBP
Middle 50%N/A
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Sources
- ONS ASHE Tables 14/15 2023 revised2023 - SOC 2020
Current job openings
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🇬🇧 United KingdomCall and contact centre occupations